Most of you’re not able to call the customer care.
=>Call 198 from any JIO number, the call will connect within 15 minutes.
Due to high call volumes, 1800-88-99999 CC support might take more than hour to get connected.
You’ll receive an email with your complaint number, which usually takes 48 hours to resolve.
=>Call 198 from any JIO number, the call will connect within 15 minutes.
Due to high call volumes, 1800-88-99999 CC support might take more than hour to get connected.
You’ll receive an email with your complaint number, which usually takes 48 hours to resolve.
Tip: Try calling during night time (after 11 pm).
JIO Welcome offer Frequently Asked Questions
Q1. Will Sim work on Mi/Oppo/Moto phones or not?
Ans. No, currently JIO offer is available for Vivo, Intex, HTC, Samsung, Micromax, Sony, LG, Asus, Gionee, Lava, Panasonic, Xolo, Karbonn, Videocon, Sansui, TCL, Alcatel and Yu devices only.
**Jio is adding new devices in slots. Please wait till we update about your device on our FB page.
Q2. What is the JIO sim cost?
Ans. JIO sim is completely free of cost and can only be taken from Reliance Digital Xpress or DX mini stores.
–> If any digital store is asking for money, Email the store information at (care@jio.com) with store name and address.
Q3. Unable to generate JIO barcode/coupon code in MyJio app.
Ans. Please refer this article for complete steps: Generate JIO offer code
Q4. My JIO sim is not yet activated.
Ans. Sim activation might take 3-5 days.
Some best way to track your SIM activation is:
1. If you received an order sms on your alternate number, then your documents have been uploaded to Jio portal by the store staff and now it will take a maximum of 5 days for document verification.
2. If you didn’t receive an order information on your number, confirm with the store whether they have uploaded the document or not.
3. Network signal: Check if you’re getting network signal. If you’re getting JIO 4G signal, then you can call on 1977 or 1800-890-1977 to Tele-Verify your SIM.
4, Call customer care on 1800-88-99999 (tollfree from any phone) and ask the status.
If your call is not getting connected, the best time to call is after 11 pm.
If any of your friends has JIO sim, call on 198/199 from that number and your call will be connected anytime.
Q5. JIO 2 GB limited data, how to get unlimited data.
Ans. If you have taken sim for any eligible devices for Jio Preview offer, then it will be automatically renewed to unlimited data, calls and sms within 6 hours.
———————————————————————————–
From 5th September, you can get JIO sim on any 4G LTE/VOLTE phone from Reliance digital store and enjoy JIO welcome offer till 31st December 2016. All Calls, Internet, Data, SMS and
All Calls, Internet, Data, SMS and Jio app services will be completely free for all JIO customers till 31st December.
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kripya margdarshan kare
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If I will purchase the JIOFI device ans SIM in pune , whether the same SIM and device is working in Jharkhand?
My area code is 825409
is there any roaming charges if i will use the SIM (Purchased in pune) in Jhumri teliaya(Jharkhand)?
I have purchased Jio, it’s been 6 days now. Mobile is not showing the signal. Tried to contact customer care, but in vain.
Please help to activate the no.
Jio no 8299402817
Alternate no. 8896188902
I have ported from Docomo to Jio, it’s been 6 days now. Mobile is not showing the signal.Tried to contact customer care, but in vain.
Please help to activate the no.
Jio no 8299402817
Alternate no. 8896188902
I didn’t receive any welcome offer on my jio sim 8770515925. My phone is Honor 4X. Please help me. I tried to call 1977 for tele-verification. It doesn’t connect to this no. What should I do ???
When will jio4gvoice start working on our non 4g devices ?
Sir, my jio4gvoice app is not registering with jiofi router
Details:
I am getting internet connection, but calling is not started as Jio4gVoice app is not registering with the jiofi router with jio sim.
Sir Can you tell me where is the Reliance store In Giridih Jharkhand Pin no . 815316
I suffered a spped loss tonight on 21 sept on my jiofi. Is 4gb limit applies to jiofi too….in how much time i get my another 4gb and how to check the balance
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I have Oppo a37f can I have get jio sim..?
Jio provides to Lyf mobiles user to 1year Free net.
please add oppo neo 7
when jio preview offer available in Lenovo A6000 plus ?
I can’t locate any Reliance Digital store or Dx mini store in Imphal. But it shows that the jio preview offer is available in my location and my phone Samsung Grand Prime 4G. My offer code will expire on 6th September. Please reply me how to get jio sim as there is no Reliance Digital store in Imphal. I already sent a mail about my issue. Please respond as soon as possible. Thanks
Vivo y 27l available in jio?
I am use asus Zenfone max.I check on website that the phone is capable to get jio preview offer but does not show get jio sim option on my jio app.Please fix my problem.
Hello jio,
May i know when jio preview offer will be available for motorola 4g handsets?
Will MNP available from 5th Sept and it will work in all LTE phone?
When will jio sim available for coolpad mobiles?
Whe. This preview offer is available on lenovo phones…
Pls give me a SIM for oppo f1 S
Sir jio sim abhi activate nhi hui h kya karna padega activate karne k liye
I want jio SIM for oppo f1s
When will jio sim available for Lenovo mobiles?
how to get jio sim for mi phone 4g model
First update all device updates then install MyJio app and try to generate the offer code.
I have htc m8 but in my jio app get jio sim option not showing
Update MyJio app and try.
OPPO a37f mobile hai suport
Jio sim OPPO a37f available hain
Kya
Yes sir.
May i know when JIO offer will available for vivo V1 ??
Vivo phones are already added to the JIO offer, but unfortunately, JIO sim is not supported in Vivo v1 phone.
my jio preview coupon code expired how to generate another coupon code
Sorry Sir, You have to use your coupon code within the expiry date.
Call me on 9783299688 for multiple code i give …….