in , ,

JIO eKYC SIM activation process, Start using sim in 5 minutes

At the annual grand meeting of Reliance JIO, Mukesh Ambani told a completely new process of SIM activation. Now the SIM activation will be done instantly or within 15 minutes after you get a JIO welcome offer sim. This SIM activation process is known as JIO eKYC SIM activation process which will be done using Aadhaar Card.

Previously, during JIO preview offer it took about 3-5 days for activation but now SIM can be activated at JIO store itself. The document verification will be done using Aadhaar card digital data (like fingerprint/ Retina verification) at the JIO stores. After successful verification, the sim will be activated instantly or within max. 15 minutes as said in the JIO AGM meeting.

JIO eKYC activation process
JIO eKYC activation – Aadhaar Card

What document is required for JIO eKYC activation process

If you have an Aadhaar card you can get your SIM activated within 15 minutes. When going to take a JIO sim, carry your Aadhaar card with you to the Reliance digital JIO store, Dx Mini stores, Modern Trade outlets or at prominent multi-brand Jio stores.

This  JIO eKYC signup process will be effective from 5th Sept 2016 in Mumbai and Delhi and will be followed to other cities also.

Documents required taking JIO SIM through eKYC process

  1. Aadhaar Card number.
  2. 2 recent passport sized photo.
  3. Coupon code generated in MyJio app.

This process can be done by only who holds an Aadhaar Card.

Buy Jio eKYC Finger Print scanner

How to activate JIO Free Welcome offer SIM

JIO free welcome offer is being offered to every 4G smartphone owners. If you have a 4G smartphone go to Reliance digital store and get a JIO sim.

After you verify yours Aadhaar card data at the store, Your SIM will be activated within max. 15 minutes.

This eKYC process will save a lot of papers wasted on SIM activation, documents xerox, around Rs. 10000 crores can be saved per year.

Where I can avail JIO eKYC Aadhaar Card process

JIO eKYC Aadhar activation process can be done at any Reliance Digital and Dx Mini stores, Modern Trade outlets and prominent multi-brand Jio stores. After successful verification of your Aadhaar data, your SIM will be activated instantly or within 15 minutes of time.

JIO eKYC process is now available in more than 1 Lakh Jio outlets in India. Jio will extend this to 10 lakh outlets in coming days.

How to get Jio eKYC Finger Scanner

If you own a Mobile store and willing to provide Jio SIM to your customer then you can mail the Jio team at care@jio.com with your store details. A Jio representative will get in touch with you for further process.

Buy eKYC Finger Print Scanner online

You can buy Jio eKYC finger print scanner machine online on Amazon.

[su_button url=”https://www.amazon.in/MORPHO-MSO-1300-E2-Finger-Scanner/dp/B01M0O2RUW/ref=as_li_ss_tl?ie=UTF8&linkCode=ll1&tag=cou06-21&linkId=bcfccd5b1cbc390b21d8b5787ce92b58″ style=”soft” background=”#22a6ee” size=”8″ center=”no” radius=”5″ icon=”icon: shopping-cart”]Buy eKYC machine[/su_button]

Important Key features of JIO Free welcome offer SIM

From 5th Sept you can avail this new offer on any 4G device. Here’re some important things about JIO Free welcome offer.

  • Sim activation within 15 minutes.
  • Unlimited Data, Calls and SMS free till 31st December 2016.
  • Data cost at cheaper rates 5p/MB (Rs 50/GB).
  • No roaming charges, across India, any network.
  • Unlimited Free calls on any network in India.
  • No Roaming charges any network, all India.
  • Students to get 25 percent extra data on the tariffs, if they show a valid ID when signing up for Jio.

Note: This activation process is currently available in Mumbai and Delhi. It will be available to other cities as well in coming days.

What do you think?

Written by Jio

Leave a Reply

Your email address will not be published.

GIPHY App Key not set. Please check settings

357 Comments

  1. I have a asus ZenFone max zc550kl handset.. officially supported list included I download my jio app after that opened it.get jio sim optoin did not disply.so I anable to get sim.
    Please solution these problem.

  2. I am unable to generate code in my moto G3 in list of supported phone moto all handsets are there but still there is problem in generating code what should I do now pls give solution for this problem

  3. hello sir/ mem I purchased LYF Mobile on 14 august.
    jio mobile number is 7017032056.
    I also received a message.
    his oder number is NO00000S0OE.
    And the number has not been activated to date.
    i wana know my mobile number status .
    plz activate it
    my mobile no- 9690256826
    thank you

  4. I did eKYC today for new Jio SIM… The order number is NO0000061B4X. It was all done at 5:36 p.m today i.e Sep 3, 2016. However its 11:17 p.m yet my SIM is not activated… Ironically I was told that I am the first customer who got successful eKYC done at SaharaMall@Mini Centre in Gurgaon. I was told that at max within 2 hours this SIM will be activated. Will Jio disappoint their first eKYC customer atleast of one store ? 🙂

  5. Order No. NO0000062JA7- Jio services not activated

    I have completed eKYC formalities on 03/09/2016 through Aadhaar Card.

    My Jio services haven’t still been activated since last 2 days for new connection which was done through eKYC formalities.

    Order No. NO0000062JA7
    Mobile No (Sim provided) : 7003418832:

    Request for early activation please.

  6. My oppo A37f
    नई सिम हेतु app Open करने के बाद link नही आ रहा हैै

    आपकी सलााह मुुझे भी सिम दिला सकती हैा

  7. Hello team
    I got jiofi device and jio SIM last 5 days ago but sim still not activated but i got one msg 4 days ago your order number : NO0000069QY0 .
    what should i do? how much time it will take to active.

  8. hello sir/ mem I purchased LYF Mobile on 2 september 2016
    I also received a message.i gave valid adhaar card number and PAN number.
    i am making call again & again on customercare number 18008901977 but no one is replying..only music is going on…….
    And the number has not been activated to date.
    i wana know my mobile number status .
    plz activate it….please help me…
    my mobile no- 8104661030
    thank you

  9. Dear Customer,
    Thank you for choosing Jio. We have received your application for new connection. Your order number is NO0000065F8G.
    Thank you,
    Team Jio ये सिम कब तक चालु होगी मेरा jio नम्बर हैं 7015670482 plz call me 9728125939

  10. Dear Sir/Madam From Jio team,
    Pls. Active my jio sim.numbers is 7003119567.I’m submitted adhaar card,current photo at reliance digital store in Kolkata, New alipur ,pincode 700053. West Bengal. This location. On 06/09/2016.& my alternative numbers is 8100077696.
    So pls. Check this matter & oblige me.
    Regards
    HARI SARDAR
    Kolkata.

  11. 5 दिन हो गए मेरा भी सिम चालू नहीं हुआ है
    आगे क्या करना है ये बताओ
    कस्टमर केअर फ़ोन कॉल रिसीव नहीं कर रहे है।
    please cheak my जिओ नं 9020949152

  12. I also bought jiofi device on 8th sept through ekyc . but it is still not activated.
    The process was very simple. It hardly took 2 minutes to buy device. Nothing is required only your aadhar card number and your thumb. No photos, no xerox etc needed.
    It was preety cool service. However it is still not activated. May be due to server problem

  13. Dear Jio Representative,

    I submitted my application on 24th of Aug (Mobile # 7019461824, Order Number NO000004TTWS ) and SIM is still not activated. There was no response on toll free number. Please suggest next steps or status of the request.

    Regards,
    Sreenivasa

  14. Its been few days now but still my JIO SIM is not activated , Looking at the above comments I feels I am not the only one facing such issues.

    And if JIO have to survive in this competitive market they really have to concentrate on their Costumer Service, which is worse of all I have seen till now.

  15. i am waiting for 20 days I submitted my application on 23th of Aug (Mobile # 7012647248 SIM is still not activated. There was no response on toll free number. Please suggest next steps or status of the request.

  16. Join Champcash Business and Earn money online from Android phone.

    Install from play store
    Champcash app
    Signup & put refer ID 2070122

    Complete task & Activate your account & start earning per day.
    WhatsApp no. 9881349808

  17. Poor service jio. Reliance digital Rep not taking properly talking as If that are doing favour . Mob No 7019193146 not been activated till now more than 6 days. Mikes Ambani launched it with out any preparation or adequate arrangements.
    This will also fall like Anil dhirubhai Ambani reliance mobile as when it was launched it as when it was launched it was like hot cake but now nobody knows about it. If they behave this way they will also fall flatwas like hot cake but now nobody knows about it

  18. I have taken JIO sim (Number: 7008025970) on Aug 26 at Bhubaneswar, Sim is not activated yet 🙁 . Instead of giving sims please think about activation process also.
    Thanks,
    Srinivas
    9776417741 / 9441448320

  19. People are getting harassed by spoiling their huge time to have a JIO Sim. Company is getting totally failure to provide the services to the people who are interested to get the SIM card. It seems the Company is just playing with people’s emotions by offering such a good welcome plan. The people who are working in JIO offices are behaving very bad manners with the people who are visiting for sim card and activation. I too a victim.

    Our government and TRAI should take actions against the Company for providing such a low quality services and mainly for the people’s harassment and huge time loss.

  20. People are getting harassed by spoiling their huge time to have a JIO Sim. Company is getting totally failure to provide the services to the people who are interested to get the SIM card. It seems the Company is just playing with people’s emotions by offering such a good welcome plan. The people who are working in JIO offices are behaving very bad manners with the people who are visiting for sim card and activation. I too a victim.

    Our government and TRAI should take actions against the Company for providing such a low quality services and mainly for the people’s harassment and huge time loss.

  21. After e kyc. Immediately got first msg confirming the request and gave order number.
    Spend 1 day for second msg. But no use.
    Inserted the sim in phone. Immediately got second msg and service activated.
    Thanks jio….

  22. My order no is not activated NO000009 through ekyc in 15 min . It’s now near about 4 hour . I completed all round and order no thanks SMS also came to alternate no but sim does not get range till . And my friend sim is in range in same area

  23. I took jio sim in bangalore…still nt activated …after 3days even though I produce my adharcard…customer care no response….vendor in shop no reply..long que to take tokens for 5hrs….and sim will be given next week…for that also long que .wasting of time morning till evening..sim nt activated for nearly 3days….how can we trust.

  24. I submitted my application on 14th of Sep 2016 (Mobile # 7873978754, Order Number 0000091568 ) and SIM is still not activated. There was no response on toll free number. Please suggest next steps or status of the request.

    Regards,
    Bijayalaxmi

  25. Purchased jio sim using eKYC at bangalore reliance digital, not yet activated even with aadhar verification. Please do something . If we call , 198/199 even after 10 mins, nobody picks the call. What you people think of common man ? Is it going to be worth for such a customer service in the intial stage and how it will be after jan2017?

  26. Purchased jio sim using eKYC at bangalore reliance digital 2 days back, on 19th sept., not yet activated even with aadhar verification. Please do something . If we call , 198/199 even after 10 mins, nobody picks the call. What you people think of common man ? Is it going to be worth for such a customer service in the intial stage and how it will be after jan2017?

  27. I have got Sim on 22nd August, received order number on 7th September, but still the Sim is not activated. Have complained as well on 17th September, he said issue will resolve in two days. Complaint Number-SR000001KKOZ
    Mob Numer- 7020989692

  28. “‘Sorry for the inconvenience. Raise you complaint by calling 198/199 from any Jio Number.”

    “OHH MY GOD” WHAT A ANSWAR 198/199 CALLING ALWAYS VERY BUSY………..

    Thank You So Much But Ab Mujhe Sim Nahi Chahiye>>>>>>>>>>>>>>>>>>>>>

  29. DEAR JIO REPRESENTIVE I SUBMITTED MY APPLICATION ON 15-09-2016 OF MOBILE NO 7011 091957 AND ORDER NO-000008KKIE AND SIM IS STILL NOT ACTIVED. THERE WAS NO RESPONSE ON TOLLFREE NUMBER. PLEASE SUGGEST NEXT STEP OR STATUS OF THE REQUEST. MY COMPLAINT NO-SR000001JZX3 REGARDS VIRENDER KUMAR

  30. The next time I learn a weblog, I hope that it doesnt disappoint me as much as this one. I imply, I do know it was my option to learn, however I really thought youd have something attention-grabbing to say. All I hear is a bunch of whining about something that you could fix should you werent too busy on the lookout for attention.

  31. Sir please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please please call me at 9460078729 because my jio sim is not activated from 22days and reliance eKYC servers are also down ?

  32. We can’t call to 198,199 because I didn’t get jio number they are saying that we can’t take your complaint please sir help me one more thing that I have buy a Lyf smartphone on Flipkart I didn’t get sim card with it help me please please please please please please please please please please please

  33. I perches a lyf hand set Wind 7 with a free jio sim on 16/09/2016 from agartala ,tripura and submit all document for sim activation .My order No-NO00000A04U3 .Please help me for sim activation other wise its a value less expend of money and time.

    Please help

  34. Hai sir I have taken jio sim more than a 1 month ago as I have called to the customer care department they are not resolving the problem I have not received any message or mail from the JIO .MY ORDER NO. NO000005F7YO
    MY COMPLAINT NO. SR000001JH6K PLEASE INFORM ME WHEN THE SIM WILL GET ACTIVATED…AND I HAVE NOT YET RECEIVED MY JIO NUMBER..HOPE YOU WILL RESPOND…THANK YOU

  35. Dear friends and authorizeder,

    I have also same problem
    I was submitted my document with my bar code and received an massage where writtened that your application was received but my jio is not activate until today.
    So please what’s the solution about it…

  36. i purchased lyf mobile and sim from saksham communication jammu on 30 Aug 2016 but till date 23 sep 2016 25 days passed sim is not activated .Now I will braak the both sim and mobile….jio aur jeene mat do

  37. Dear Team,
    I kashi Nath conected to jio tallfree number from my relative’s mobile number 7004790470 on yesterday at 12:15 hour and discussed the matter I kashi Nath working with Reliance general insurance at Kolkata in commercial claims department,I want to PORT my mobile number to reliance jio number.I already disclosed that as per adhar card my permanent address is Bihar .she told that there is no issue you can have jio SIM card by visiting our digital express outlet you will have to produce only adhar card and one identity proof like pancard after confirmation I generated porting number EB796495 and generated coupon number 55531736282 from jio app. visited today to Reliance digital express mini at gacgtala Kolkata 700070 lacation at 9:15 pm.
    I contacted to store manager he told me that your adhar card is not belongs to West Bengal so you are not elegible to get SIM card on e adhar basis,you will have to visit your state to get sim.store manager also check same online by finger scanner and get ok.But he rejected my documents on the basis of that as per my adhar number it belongs to Bihar.con you knowledge me that if other state’s adhar card is not accepted there is no need give false information given by call centers.on what basis store manager application.
    Just you all making fool to customers giving false I information
    If I get transfer other than home state as per adhar card,will I lost my rights to get jio sim.

    Kindly suggest accordingly else day after tomorrow,I will escalated the matter to reliance jio CEO Mr K Jayaraman, Mr Mukesh Ambani ,TAC and central telecom ministery.

    Kashi Nath
    Mob 70701004

  38. I took the jiofi sim on 01-09-2016.. my sim no. 7013590521 till now i have not received any message or call regarding televerifocation please help me to activate my sim
    Regards
    Vinay kumar kotte

  39. I purchased a Samsung Z2 mobile and with that i got a jio sim. But i was not yet activated. Daily i am visiting Salem Reliance Mall and digital shop for jio at 4 roads, Salem. But they not telling clear answers. They give new sim as a free and give importance to MNP customers. But we purchased a mobile and spent more money but these people treating us badly. Totally disappointed with the service.

  40. my name:- ANKUSH JAMWAL
    my JIO number is 7020868295
    my register number is 8007796945
    I purchased on 21st September 2016
    but today is 25 September still not activated tell me how much time it takes to activate

  41. Sir Maine Jio sim 6-9-16 ko Liya tha par Abhi tak mere pass koyee order no ka massage nahi aaya he sim me number nahi he costumer care me call ki too batata aapki details hamare pass nahi he .Mera co.no.8865999909.he please help me to activate my sim

  42. Hai sir I have taken jio sim more than a 1 month ago as I have called to the customer care department they are not resolving the problem I have not received any message or mail from the JIO .MY ORDER NO. NO000007J2VV
    PLEASE INFORM ME WHEN THE SIM WILL GET ACTIVATED…AND I HAVE NOT YET RECEIVED MY JIO NUMBER..HOPE YOU WILL RESPOND…THANK YOU

  43. Today is my 4th trip for e KYC. I had bought LYK handset on 11/9/16 and my e KYC was done when the sim was not active even after 48 hours I mailed jio care and did not receive any reply till 72 hours On calling for hours at the Reliance Digital Store where I had purchased LYK phone I was informed your registration had failed as the code was showing redeemed and was asked to visit store again. Last 3 trips I am informed e KYC system is down.

  44. hello sir..,
    I took jio sim on 4th September and I got message on 24 afternoon I got number and ordered number then I put sim on my mobile I got signals and I called for 1977 with jio 4g calls app my number tele verified but still I didn’t get conformation message please help me..

  45. Reliance Jio — About sim activation

    Reliance Jio Complaints; my contact no 9043081066
    I purchased a new Jio SIM on 24 September . Jio sim no 89918690400018028203 And i got this message on 24 September

    Dear Customer,
    Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000B7IR7.
    Thank you,
    Team Jio

    Its more than a FIVE DAY now and Connection is still not activated.
    And no further communication from them.

    I visited the store 4 times but nothing done
    Kindly activate

  46. Reliance Jio — About sim activation

    Reliance Jio Complaints; my contact no 9043081066 I purchased a new Jio SIM on 24 Septmber. Jio sim no 89918690400018028203 And i got this message on 24 September :

    Dear Customer,
    Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000B71R7.
    Thank you,
    Team Jio

    Its more than a FIVE DAY now and Connection is still not activated.
    And no further communication from them.

    I visited the store 4 times but nothing done
    Network not activated
    Kindly Please activated

  47. This Sripaul.ch from in kakinada. Hai sir I have taken jio sim more than a 1 month ago as I have called to the customer care department they are not resolving the problem I have not received any message or mail from the JIO .MY ORDER NO. NO000005F7YO
    MY COMPLAINT NO. SR000001JH6K PLEASE INFORM ME WHEN THE SIM WILL GET ACTIVATED…AND I HAVE NOT YET RECEIVED MY JIO NUMBER..HOPE YOU WILL RESPOND…THANK YOU
    Reply

  48. I took JIO sim 10 days back and till date just an order code,nothing more after these many days they say CAP REVOKE issue…..Dont know how to know status of activation have to rely on customer care who dont even care
    Thank you Ambani Ji sab Ji rahe hai JIO lekar

  49. Dear Mukesh ji, I registered my self for Jio sim and got a SMS to get my Jio sim. I reached to ur digi xpress VISAKHAPATNAM for the same. I was shocked hearing stupid reply from dealer that local Aadhar card required for the same. As I am defence personnel and having Aadhar card from Kerala and now I transferred to VISAKHAPATNAM. So I do not have local aadhar card means either I should go to Kerala to buy Jio or I will not be able to get jio sim. Bullshit. Thnks

  50. I m buy a jio sim 30sep via e kyc but my sim is not active network is still provide on my sim but offer is not credited my jio no is 7979947205 order no is N00000EMUND and i m complation the custmoer care but no responce my complation no is SR000001UR19

  51. my mobile no is : 7011374607
    i have purchase it one month before it is not activated.
    plz inform me my mobile no is 9540726688.
    your customer care no also not response.

    plz activate as soon as possible

    thanks
    surinder singh rawat
    9540726688

  52. I was submitted my document with my bar code and received an massage where writtened that your application was received but my jio is not activate until today.i have one msg receives…This msg ..
    Dear Customer,
    We regret to inform you that we were unable to process your application with NO00000HX05I for new connection due to incomplete or mismatched information. To activate your connection, please visit your nearest Jio Store/retailer with POA/POI documents.
    Thank you,
    Team Jio
    Plz give me rply ..plz what I will do.
    So please what’s the solution about it…

  53. yesterday i got my eKYC done and got the sim. but now when i inserted the sim … it is still showing emergency calls only…. sim has not been activated yet…. m using COOLPAD note 3 lite…. i called the that verifcation no. and put my no. there it said yur no. is not yet ready for televerification…. what should i do?
    no . is 7006200094

  54. Sir me gio sim 4/10/2016 Ko Time 2pm par activet hua lekin abhi tak network nahi aa raha hai stor par gya tha to stor andar se lack kar liye the bat nahi hua plz sir help me My numb.9919331709

  55. my mobile no is : 7009068172
    i have purchase it one month before it is not activated.
    plz inform me my mobile no is 9540726688.
    your customer care no also not response.

    plz activate as soon as possible

    thanks
    suresh kumar
    9855619607

  56. Your comment is awaiting moderation

    my mobile no is : 7009068172
    i have purchase it one month before it is not activated.
    plz inform me my mobile no is 9855619607
    your customer care no also not response.
    my order no.000006MU3T
    plz activate as soon as possible

    thanks
    suresh kumar
    9855619607

  57. my mobile no is : 7888315935
    i have purchase it one month before it is not activated.
    plz inform me my mobile no is 8699757871.
    your customer care no also not response. You have tell your sim is already Activated but not show tower in my Redmi Note 4 mobile

    plz activate as soon as possible
    thanks
    R.T.Kalister
    8699757871
    Faridkot
    Punjab

  58. Sr help me my jio sim number is 8005788643 or sim liye mere ko 25 din ho gye hai dukandar sey jb bhi mai puchta hu ki bhaiya sim kb chalu hogi tho bhaiya boltey hai ki ho jaaegi 1…2 din mey or unhoney. Kha ki call aaega wo Recive krna hai but abhi tk koi call ni aaya or sim bhi start nhi hui hai mera number jo mai. Use krta hu 9785782369 so plz ager aaplog thoda bhi care krtey hai tho plz mera sim on krwaado ji

  59. I have taken jio sim through ekyc process of activation on 05/10/2016.But my sim no.7991129503 is not activated yet.My order no.is 00000HOBJV….please solve the issue

  60. Dear Customer,
    Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000HVPIG.
    Thank you,
    Team Jio
    Phone no 7017 868 046
    Plse acrivate this no.

  61. my mobile no is : 8700900015
    i have purchase it one month before it is not activated.
    plz inform me my mobile no is 9650809747.
    your customer care no also not response.

    plz activate as soon as possible

    thanks

  62. Sir kindly activate the following order…

    Dear Customer,
    Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000KNTQT.
    Thank you,
    Team Jio

  63. Activation process even after eKYC at the seller outlets , continues to remain tardy and does not conform to the much touted Activation within 15 minutes sloganeering in this article.
    The process needs to be streamlined in view of the large influx of new Jio Sims. Inordinate delays in Activation of welcome offer Sims can only generate bad publicity for Jio and its proclaimed objectives .
    @Jiocare needs to be made more responsive and customer friendly if the Company aims at maintaining its customer base even after the expiry of the welcome offer period. Non-functional voice call (volte enabled) facility in many areas is another cause for concern.
    Will someone in Jio try to address these issues on top priority ?

  64. Hi I am Akankksha I purchase this jio SIM 8299148215 from jio store Hardoi 24th September with full verification porocess with a adhar card but this no is not activated till now plz activate my no and inform at my no 8090732293.

  65. sir/madam,

    i am taken jio sim on 8th october.
    i am getted signal but net was ot opened and calls was not going .
    my jio number is 8919068169, order number-NO00000JBC76.

    request that start it as earlier as possible

  66. Dear Customer,
    Thank you for choosing Jio. We have received your application for new connection. Your order number is NO00000LEG85.
    Thank you,
    Team Jio my mobile no. 7030786313

  67. Hello I am Nataraj i purchased one month back jio sim from reliance outlet Maski Raychur and the number is 7019360537 which not yet activated please activate this soon.
    please inform me once its done at 09743644203 number

  68. In my jio app coupen code has been created when I entered my aadhar card and fingerprints the salesman say that sim has been given so please call to jio customer care why .will you solve my problem